• Select the on-screen message or issue that you need assistance with
• Go to the receiver's remote home page
• Use interactive receiver menus
• Research information on additional equipment
• Learn How To's
• View installation information
• Find additional receiver features and information

Receiver Features

Electronic Program Guide (EPG) Functions

• Browse Feature
• Channel Surfing Enhancements Explain

  You can select to skip "DishHOME" loading if you pass by channel 100. A loading confirmation option appears when you select this channel. While channeling up/down, the receiver will skip the channels that require another dish if you do not have one. Stores up to 48 hours of information with quick access.

• DishHOME Interactive TV with Customer Support Channel Explain

  By accessing DishHOME from channel 100 or in the Main Menu, you can get instant weather for favorite cities and ski resorts across the U.S., world news and horoscopes.

• Electronic Program Guide (EPG) Explain
  Instantaneous current and next program information includes:
  • Extended program information
  • Page-at-a-time scrolling
  • Stores 4 hours of instant information
  • Access to 48 hours of program information (4 hour program blocks must be downloaded. Can take up to 5 min.)
• Local DMA Channel Mapping Explain

  Along with being on the higher number channels, Local DMA Channels are on the same channel number range as their off-air signal, which can be found below channel 101.

• TV Enhancements Explain

  TV Enhancement is an icon or text message box notifying you that there is interactive content available. Use your remote and follow the on-screen instructions.

Menu Functions

• Alternative language and Descriptive Video support Explain

  Descriptive Video is an audio narration, which provides the listening audience with descriptions of scenes, settings, costumes and body language in the natural pauses of dialogue or songs. It is being offered as a service for the visually impaired.

• Auto Checkswitch Explain

  The Auto Checkswitch will run a check switch test automatically when an invalid installation summary has been detected.

• Closed Caption support
• Customer Support Application Explain
  
  
  The Customer Support Application is an interactive tool that allows you to add channels, view billing statements, make a payment, read frequently asked questions, troubleshoot issues, and read important information. This application is accessed through DishHOME.
  
  
• DISH CD Music Song Titling
• Favorites Lists Explain

  120 channels distributed among 4 user defined lists allows you to view guide information for only those channels that you set up in the Favorite List. Also choose between viewing all channels (All Chan) or all subscribed channels (All Sub).

• Hide Lock Channels Explain

  The Hide Lock Channels option allows you to hide the channels you locked out through Parental Control Locks from the Guide.

• Internal Volume Control
• Parental Control Locks Explain

  V-chip technology for Parental Control allows you to block out channels or individual programs based on ratings and content. Use Ratings Lock to block 5000 and 6000 channel numbers. Separate locks are available for adult and PPV.

• Pay-Per-View purchase summary Explain

  Displays what Pay-Per-Views have been ordered, the date and time they were ordered, and how they were ordered. Pay-Per-Views that are displayed on this screen have not been billed to the account yet.

• Theme categories for program selection
• Transparent Info Banner Explain

  A transparent Info Banner provides on-screen channel and program information while allowing you to view the program in the background.

Technical Aspects

• 1.5 IR Universal Remote
• Front Panel Buttons (3) Explain

  Power, Channel Up, Channel Down

• Low Battery Indicator Explain

  
  If the remote control batteries are low, a small "Low Battery" text indicator appears in the view banner whenever the view banner is displayed.

• MPEG-2/DVB compliant Explain

  MPEG is a compression method which compresses digital signals. This way, the amount of information that has to be sent decreases.

• Power supply draw: 0.15 to 1.25 amps, average 0.25 amps
• Smart Card easy access
• Software upgrades via satellite
• Software Version Control Explain

  Software Version Control will allow some receivers to self-maintain their software version by prompting you when there is a new software version.

• SuperDISH support
• System Information available at a button push Explain

  Press the Sys Info button on the remote OR with the receiver powered off in standby, press the Up or Down button on the front panel.

Connectivity

(1) Satellite antenna input
(1) TV antenna/cable input
(1) RF Modulated output (coax and 3/4 switch)
(1) Set RCA-type audio/video outputs
(1) S-Video Output
(1) Telephone Jack; may not work properly with some VoIP systems (broadband phone)
(1) Accessory jack (3900 chassis only)
3-prong power cord

Cables and Accessories

Standalone List

(1) 1.5 IR Universal remote
(1) RCA 3-Wire Cable (red, white, yellow) (8 ft)
(1) RG-59 Coaxial Cable (6 ft)
(1) RJ-11 Telephone Cable (25 ft)
(4) 1.5V AAA Battery

20" DISH 500 Antenna, Legacy Twin List

(1) Legacy Twin LNBF
(1) 1.5 IR Universal remote
(1) RCA 3-Wire Cable (red, white, yellow) (8 ft)
(1) RG-59 Coaxial Cable (6 ft)
(1) RJ-11 Telephone Cable (25 ft)
(4) 1.5V AAA Battery

20" DISH 500 Antenna, Legacy Dual LNBFs List

(2) Legacy Dual LNBFs
(1) 1.5 IR Universal remote
(1) RCA 3-Wire Cable (red, white, yellow) (8 ft)
(1) RG-59 Coaxial Cable (6 ft)
(1) RJ-11 Telephone Cable (25 ft)
(4) 1.5V AAA Battery