Add Channels through Customer Support Application (CSA)

1. Tune to channel 100.
2. Select Service.
3. Select Customer Support.
4. Select Add Programming.

If the Customer Support Application is not locked (Password-protected), message EA13 will display with the options:
• Continue
• Lock
• Back
If the Customer Support Application is locked (Password-protected), a message prompting to enter a password displays.
5. Select the desired category.


6. Select the channels or packages to add to the account.
7. Select Proceed with Purchase, Add More Programming or Cancel All Purchases to continue.
8. Read disclosures then select Complete Purchase.
9. Select Main Menu or press View on the remote to exit the application and return to programming.

Add Channels through Electronic Program Guide (EPG)

1. Press the Guide button on the remote.

Use the up/down arrow or enter the 3-digit channel number to bring the desired channel(s) into view.
2. Select the desired channel(s).

If the Customer Support Application is not locked (Password-protected), message EA13 will display with the options:
• Continue
• Lock
• Back
If the Customer Support Application is locked (Password-protected), a message prompting to enter a password displays.
3. Select Proceed With Purchase.
4. Read disclosures then select Complete Purchase.
5. Select OK.
6. Select Main Menu or press View on the remote to exit the application and return to programming.