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TROUBLESHOOTING
Select On Screen Message
Top 5 Issues
002
004
005
013
015
All Issues
Attention
Enter Password
Free Preview
Interruption
Payment Error
Warning
001
002
003
004
005
006
007
008
009
010
011
012
013
014
015
016
017
018
019
020
021
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023
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026
028
029
030
031
032
034
035
036
037
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041
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043
044
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046
047
048
055
056
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059
060
061
062
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064
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066
067
072
073
074
075
076
077
078
079
080
081
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083
084
085
086
087
088
089
090
091
092
093
094
095
103
104
105
106
107
108
120
122
124
128
129
151
153
155
301
303
318
330
331
342
343
344
345
347
349
356
362
363
371
378
500
501
502
503
504
507
510
513
514
530
587
588
590
738
744
751
801
833
834
835
837
886
887
908
963
9205
E021
E022
E023
E024
E025
E026
E027
E028
E029
E030
E070
E205
E215
E217
E300
E301
E302
E303
E304
E305
E306
E307
E308
E309
E321
E322
E323
E324
E325
E326
E327
E328
E365
E432
E440
E441
E442
E443
E444
EA01
EA02
EA03
EA04
EA05
EA06
EA07
EA08
EA09
EA10
EA12
EA13
EA14
EA15
EA21
EA22
EA23
EA25
EA26
EA29
EA31
EA32
EA35
EA36
EA37
EA38
EA39
EA40
EA45
EA46
EA47
EA48
EA49
EA50
EA51
EA52
EA53
EA54
EA55
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EA58
EA59
EA61
EA62
EA65
EA66
EA67
EA68
EA69
EA70
EA72
EA81
EA86
EA87
Select Symptom
Top 5 Issues
Signal Loss, Intermittent
Missing Channels
Video Black, Blue, None, Snow
Info Not Available
Authorization New Activations
All Issues
Audio Distorted
Audio Low
Audio None
Audio Out of Sync
Audio Same on Both TVs
Authorization EPG Red
Authorization Missing Channels
Authorization New Activations
Authorization Programming Add
Blackouts
Caller ID
Channels Change On Own
Closed Caption
Delinquent Text Message
DishHOME CSA
DishHOME Missing
DishHOME Troubleshooting
EPG Incorrect Info
EPG Incorrect Time
Event Timers
Info Banner Popup (random)
Info Not Available
Local Channel Mapdown Missing
Missing Channels
Missing Distant Network Channels
No Signal/Unusable Signal (TV)
Off-Air Color Bars
Password Forgot
Programming Access Fee Added Incorrectly
Phone Line Problems
Power None
Power On & Off
PPV Downloading
PPV Ordering
Receiver Locked Up
Remote Changes Both TV1 and TV2
Retrieving Information
Screen Saver Locked Up
Screen Saver Recorded
Signal Loss, Intermittent
Signal Loss, Low
Sluggish / Intermittent Response
Software Initial Download
Software Upgrading
System Info Locked Up
Video Black, Blue, None, Snow
Video Black Screen W/Banner
Video Black Square on Screen
Video Black & White
Video Distortion
Video Frozen Screen
Video Intermittent Black Screen
Video Pixels, Blocks, Audio Pops
Video, Same on Both TVs
Wireless Phone Jack
Interactive Menus
Receiver Images
User Guide (7.5MB)
HOW TO
Add Channels (CSA)
Changing the Guide Display
Extend UHF Remote Range
Grounding the System
Interactive Features
PPV Ordering
Search
Setting Alternate Audio
Setting Caller ID
Setting Event Timers
Setting Favorite Lists
Setting Locks
Sling Media
Super Diagnostics
Transponders & Channels
The Weather Channel
INSTALL
Azimuth/Elevation
Dish Exploded View
Elevation Angle
Off-air Antenna
Plumb Mast
Skew Angle
DP34 and Diplexers
Diplexers, Off-Air/CATV & SHN
TV1, TV2 W/Off-Air/CATV & SHN
DPP Twin W/Diplexers
DPP Twin W/Off-Air/CATV
DPP 44 W/Diplexers
DPP 44 W/Diplexers 2DT
DP Twin W/Off-Air/CATV, SHN
DPP 44 W/Diplexers, 2DT W/AMO
TV2, Existing Coaxial Cable
TV2, Diplexers
TV2, Diplexers & Off-Air CATV
TV2, 2 Dual Tuner Receivers
TV2, DP34 Switch & Diplexers
With VCR, Coax Cable
With VCR, RCA Cable
With VCR, S-Video Cable
Without VCR, Coax Cable
Without VCR, RCA Cable
Without VCR, S-Video Cable
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