DISH Network Technical Support
Welcome to the DISH Network Technical Support Portal! Here you will find troubleshooting steps, technical support, and information about your DISH Network satellite system.
To use this website it's as easy as 1, 2, 3!
- Answer a few brief questions from the drop-down menus on the left.
- Select the appropriate subject on the left.
- When there are no more options, press Go to view your information.
If you prefer, you can select Receivers, Remotes, or Tech Depot to find all the information you need. If you still can't find what you are looking for, select Contact Us or Chat on the left.
How do I know my receiver's model number?
The receiver's model number is located on the lower left corner of the front of the receiver. You can also find this information on the System Info screen. Use any of the following procedures to get to this screen.
- Press the System Info button on the front of the receiver.
- Pull the Smart Card half way out of its slot.
- Turn the receiver off and press the Channel Up button.
- Press Menu on the Remote. Go to System Setup, Installation, and then System Info.
How do I know my remote's model number?
The remote's model number is on the label on the back of the remote.