• Select the on-screen message or issue for assistance
• Go to the receiver's remote home page
• Use interactive receiver menus
• Research information on additional equipment
• Learn How To's
• View installation information
• Find additional receiver features and information

Receiver Features

• Extended Browse Feature Explain

  Press the Browse button once to see the present and next program schedule. Press the right arrow button to go further into the stored program schedule. Press the Info button for extended program information.
  Browse-to-PIP: For models with the PIP feature in Single Mode, press Browse and scroll to another channel while remaining in the current time. Press the PIP button on the remote to open the PIP window and display the browsed channel.

• Channel Surfing Enhancements Explain

  Customers can select to skip "DishHOME" loading if they pass by channel 100. A loading confirmation option appears when customers select this channel. While channeling up/down the receiver will skip the "Must Carry" slate channels if the customer does not have a second dish.

• DishHOME Interactive TV Explain

  DishHOME is the way to instantly access all that DishHOME Interactive TV has to offer. By accessing DishHOME from channel 100 or in the Main Menu, the best of interactive television is at your fingertips.
  
  Note: Customer Support is disabled while connected to a Q-Box.

• Electronic Program Guide Explain

  7 to 9-day EEPG stored on the hard drive.
  Two Electronic Program Guide display options, Full-Screen EPG and Picture-in-Guide EPG.
  Three viewing options, Standard, Enhanced large text and Extended widescreen 3-hour.
  Page-At-A-Time Scrolling in EPG.
  When in the EPG, use "skip forward" and "skip backward" keys to go ahead or back 24 hours.
  While watching or recording a DVR event, you can still view it in ¼ screen in the EPG.
  DVR features (pause) work in EPG when selected prior to entering the EPG.
  Press Record while in EPG to record to end of scheduled event.
  Record continues until you press the stop button if NOT on the EPG and press the Record button.

• Extended Browse Feature Explain

  Press the Browse button once to see present and next program schedule. Continue to press the right arrow button to go further into the stored program schedule. Press the Info button for extended program information.

• HD Channel Mapdown Explain

  HD Mapdown is a default feature that can be disabled if desired. Similar to Local Channels, HD channels will be mapped down in the EPG lined up with the SD channel. For example, ESPN HD will display as 140 ESPHD with the HD logo, and standard ESPN will display as 140 ESPN without a logo. When both SD and HD channels are available, entering a channel number on the remote control automatically selects the HD channel.

• Instant Program Information
• Local DMA Channel Mapping Explain

  Local DMA Channels are in the same channel number range as their off-air signal.

• Local Link Explain

  The Local Link feature allows a customer to view their local broadcast or cable channels via the satellite receiver. Once the channels are set up, they can select and view those channels through the EPG or the Browse Banner; that is, the same way as you would any of the satellite channels.

• Off-air Channel Scan Explain

  Scan or manually enter a digital over-the-air channel up to 99 when the receiver is set to "Off Air" in the HDTV setup menu

• Picture-In-Picture (PIP) Explain
  
  PIP allows you to watch two different programs at the same time when in Single Mode.
  • PIP - to open a small window; second press to enlarge window; third press to put the windows side by side, fourth press to close window
  • PIP Swap - to move program in small window to full screen window. Channel changes, DVR functions, etc. can only be made in full screen window.
  • PIP Position - to move the window (either size) into one of seven locations on the screen. Press for immediate side-by-side PIP.
• Program Search Explain
  When customers enter the search function the title of the program they are currently viewing will appear in the search text field. Customers have the option to search by program title or for key words within the extended program information and description.
  
  
  • Use the # (pound) key. The current program's title will be filled in. You can use that to search or clear it and type in another name.
  • Go to Menu, Themes & Search, Search. The keywords can be entered with your remote control alpha-numeric keys (cell-phone style) or using the right/left/up/down blue arrow buttons and Select to access the on-screen keyboard.

• Alternative language and Descriptive Video support Explain

  Descriptive Video is an audio narration, which provides the listening audience with descriptions of scenes, settings, costumes and body language in the natural pauses of dialogue or songs. It is being offered as a service for the visually impaired.

• Caller ID with history Explain

  Displays caller information on the TV screen. Must have a phone line plugged in and a subscription with the local telephone company. Will show on a VCR tape if information pops up while recording.

• Closed Caption support (not available on some HD content)
• Customer Support Application Explain

  The Customer Support Application is an interactive tool that allows you to add channels, view billing statements, make a payment, read frequently asked questions, troubleshoot issues, and read important information. This application is accessed through DishHOME.

• DISH CD Music Song Titling - title, artist, album, label of the song
• Event Timer Explain
  
  Name Based Recording
  Only events matching the specified program name will be recorded
  
  Time Based Recording
  Any program in the specified time frame will be recorded, regardless of name
  
  Both Name and Time Based will record to hard drive, automatically tune to a pre-programmed channel when it starts, or give you an on-screen reminder of a designated program's starting time. Each tuner can record to hard drive. The total number of timers varies by how many timers are set, and how many events there are for each timer.
  
  
  To find the total number of Events and Timers:
  1. Press Menu on the remote.
  2. Select Daily Schedule.
     On the bottom right corner of the box, the total number of Events are listed.
  3. Select Timers from the Daily Schedule screen.
     The total number of Timers are listed on the bottom right corner of this box.
• DVOD (DISH Video on Demand) Explain

  DVOD are movies that have been downloaded to the hard drive for immediate rental. Movies on Demand CANNOT be saved onto the hard drive. If Parental Locks have been set, the password will need to be entered in order to access Movies on Demand.

• Favorites Lists Explain

  4 user defined lists for each tuner (8 total), capable of storing a combined total of 1500 channels. All Sub, All HD, and All Chan lists.

• Hide Lock Channels Explain

  The Hide Lock Channels option allows customers to hide locked channels from the EPG.

• Multimedia Explain

  Transfer images from another device via USB or transfer video and audio to a PocketDISH from the receiver.

• Parental Control Locks Explain

  V-chip technology for Parental Control based on ratings and content. Separate locks are available for adult and PPV.

• Pay-Per-View purchase summary
• PocketDISH Support Explain

  Connect a PocketDISH to the receiver and transfer photos from the PocketDISH to the receiver, or transfer Video from the receiver to the PocketDISH.

• Slideshow Explain

  Have images transferred to the receiver appear on the screen in a slide show. Automatically have them scroll through, or manually advance through the images with the remote.

• Theme categories for program selection
• Transparent Info Banner Explain

  A transparent Info Banner provides on-screen channel and program info.

• DishONLINE movie downloads Explain
  
  DishONLINE allows the customer to use their receiver’s Ethernet connection to download programs. The customer can save these programs to their receiver’s hard drive for future viewing.
  
  Customers can use DishONLINE in three ways:
  • Rent: The customer can keep a program for a limited time before the system erases it.
  • Purchase: The customer can keep a downloaded program indefinitely.
  • Free: A program is free to download and keep indefinitely.
  • Free for a Limited Time: The customer can keep a free program for a limited time before the system erases it.
• Dual/Single Viewing Modes Explain
  Dual Mode:
  
  • (2) Independent Tuners: watch different programming on TV1 and TV2. PIP not available. Dual Mode, Shared View Disabled. Use as 2 independent DVR receivers
  • Both users can access the hard drive to record or view recorded programs; both users can access the same program at the same time and not interfere with the other viewer.
  
  
  Note: Dual Mode is disabled while connected to a Q-Box.
  
  
  Single Mode:
  • (2) Tuners: watch same programming on TV1 and TV2. TV2 remote does operate receiver. Single Mode, Shared View Enabled. PIP available. Use as 1 receiver to not allow kids to watch something different.
  • (2) Tuners: watch programming on TV1 and black screen with screensaver on TV2. TV2 remote does not operate receiver. Single Mode, Shared View Disabled. PIP available. Use as 1 receiver to prevent kids from watching anything at all.
• DVR Grouping Explain



Events with the same title are grouped together in easy to find folders.

• DVR Recording Explain
  • Record up to 350 hours of standard-definition OR up to 55 hours of high-definition programming
  • Pause Live TV (up to one hour on each tuner)
  • 100% digital audio and video recording to the hard drive
  • DVR enhanced Automatic and Manual Event Timers - programs the satellite to record directly to the hard drive, automatically tune to a program at a designated time for viewing
  • "Program Capture" - reverse back up to 1 hours into a program, press record, then press stop at the end of the program to capture program as a saved event for future viewing
  • Press Record while in EPG to record to end of scheduled event
  • Record continues until press the stop button if NOT on the EPG and press the red record button
  • Can record Digital Off-Air programming to the hard drive. Both tuners can view recorded digital off-air content.
• DVR Sort
Explain

In My Recordings, press the swap button on the remote to swap between the last two sort options used.

• Enhanced Timer and DVR Management Explain

  Sort DVR events by date or name. Sort Timers by event name or start date/time. Customers can create a timer event on the currently viewed program. Timer edit while the timer is active. Protect: prevents recording over event when hard drive is full, when Locks set must enter password to delete

• External Hard Drive Support
Explain

DVR content can be transferred to an external hard drive to free up space on the receiver’s internal hard drive. This feature allows for storage and playback of DVR content only. It requires a one-time External Hard Drive Activation Fee and a USB 2.0 external hard drive that is between 50GB and 1TB.

• Multi-speed Slow Motion and Frame-by-Frame Explain

  Slow Motion (done while in "pause"), Slow Fwd ¼ and 1/15th speed in addition to Standard Fast FWD 4X, 15X, 60X, and 300X, Slow Reverse 1X and ¼ in addition to Standard Reverse 4X, 15X, 60X, and 300X, Frame-by-frame advance and back using the "skip ahead" and "skip back" buttons while in pause. Skip forward (30 seconds), skip back (10 seconds).

• Record Plus Explain

  Record Plus from the Preferences menu allows the user to set a TV preference for future recordings. If your preferred TV is busy, recordings will be sent to the other TV. Activation turns this feature on and off. Record Preference sets what TV the recording will be sent to.
  Example: Activation Enable, Record Preference TV2; when the DVR recording starts TV2 will be interrupted and display and record the event. The TV2 user can cancel the recording.
  
  Note: Record Plus is not available when in Single User mode.

• Search function Explain

  The DVR Search function allows you to perform a keyword search to find a program listing based on an event title, the name of an actor/actress or a specific word. The total number of searches that the search history can store is 30.

• Delivers high-definition and standard-definition programming. Explain

  High-definition content can be viewed using HD outputs (TV1), or HD content is automatically down-converted for viewing using SD outputs.
  Standard-definition can be viewed using SD outputs, or SD content is automatically upconverted for viewing using HD outputs.
  
  * Both HD and SD outputs are active at one time.

• HDMI output. Explain

  Allows you to display programming on high-definition television monitors.

• Five methods to adapt a non-HD 4:3 image to a 16:9 HDTV screen. Explain
  Manipulates a 4:3 image to fill the screen simply by toggling the asterisk button on the remote control.
  • Zoom - Proportionally expands the non 16:9 image horizontally and vertically to fill the 16:9 screen.
  • Stretch - Expands the non 16:9 image horizontally to fill the 16:9 screen
  • Partial Zoom - A hybrid of the Zoom and Stretch modes that minimizes cropping effect of the zoom mode and image distortion of the stretch mode.
  • Normal - each side of a 4:3 image can be masked with black bars
  • Gray bars - each side of a 4:3 image can be masked with gray bars
• High-definition component video output (Y/Pb/Pr). Explain

  The most widely used HDTV video interface.

• Integrated Enhanced HD tuner for viewing of expanded high-definition and standard-definition programming.
• Supports 18 ATSC (8VSB) input formats. Explain

  TV1: outputs 480i, 480p, 720p and 1080i. SD is upconverted.
  TV2: outputs 480i. HD is down-converted.
  Our receivers do not support 1080p. Instead, use 720p for fast action, or 1080i for other programming.

• MT2 OTA Module (optional) Explain

  For reception of off-air digital broadcasts (including high-definition)

Technical Aspects

• 5.3 IR Remote (1).
• 6.3 IR/UHF Pro Remote (1), also the replacement remote for both
• DishCOMM Explain

  DishCOMM allows supported receivers to communicate with each other through the electrical plug and house AC wiring and be able to see if one of them has a phone line connection. When it is time to download PPV purchases, the receiver will route the information to the phone line connected receiver to dial out and report. This communication will include information of which receiver the purchases originated. One DishCOMM receiver must be connected to a phone line.

• Front Panel Buttons (11) Explain

  Power, Sys Info, Info, Menu, Mode, Cursor Up, Cursor Down, Select, Cursor Left, Cursor Right, Reset

• Front Panel Lights (6) Explain

  Power (green for TV1), Power (blue for TV2), 2-Recording is active (red), 2-Single/Dual Mode (amber)

• IP Call Back
Explain

Utilizes the Ethernet connection and an existing wired high-speed Internet connection as an alternative to the analog phone connection. Used to download PPV purchase history and eliminates the Programming Access Fee.

• IR Blaster Explain

  Sends an infrared command to VCR to record programmed shows.

• Low Battery Indicator Explain

  
  If the remote control batteries are low, a small "Low Battery" text indicator appears in the view banner whenever the view banner is displayed.

• MPEG-4 and MPEG-2 technology Explain

  Method to compress digital signals. This way, the amount of information that has to be sent decreases. MPEG is a compression method. Thanks to this compression, it is possible to combine several channels onto one satellite transponder.

• Picture-In-Picture (PIP) Explain
  PIP allows you to watch two different programs at the same time.
  • PIP - to open a small window; second press to enlarge window; third press to close window
  • PIP Swap - to move program in small window to full screen window. Channel changes, DVR functions, etc. can only be made in full screen window.
  • PIP Position - to move the window (either size) into one of nine locations on the screen.
• Pocket DISH support Explain

  Pocket DISH is a portable media recorder that allows customers to quickly transfer their favorite program from select USB-enabled satellite receivers, the DISH PLAYER-DVR 942 being the first. There will be three different units: 2.2" with 20GB hard drive, 4" with 30GB hard drive and 7" with 40GB hard drive. You can record DISH Network DVR content, store and watch JPEG images, listen to stored MP3 audio, and store and view internet content.

• Power supply draw: 0.15 - 1.25 amps, average 0.25 amps; 15 - 230 watts, average 60 watts, exact on back panel
• Q-Box Support
• Shared Stereo Modulated Output Explain

  Provides the ability for TV2 viewers to also tune to a specified channel to watch TV1's programming when in Dual Mode.

• Smart Card door (a Smart Card is not used; Smart Card technology is built into the receiver)
• Software upgrades via satellite
• Software Version Control Explain

  Software Version Control will allow some receivers to self-maintain their software version.

• Standby Reset Explain

  Standby Reset helps to reduce problems by clearing errors encountered over the previous 24 hours.
  The user cannot enable/disable this feature. The Reset will only occur if box is manually placed into standby for at least 10 minutes. It will attempt to reset at 2am, 3am, and 4am nightly (it will only reset one time-once it resets it will stop trying until the following night) The box will not reset if there is a timer that interferes, or is scheduled within 30 minutes of the attempt to reset. The box will not interrupt a download in order to reset. The reset will be transparent to the user.

• SuperDISH support
• System Information available at a button push Explain

  Press the Sys Info button on the receiver.

• Two-Tuner Satellite Receiver Explain
  • Picture-in-Picture (PIP) - view two programs at the same time - does not require a PIP TV (SD Only)
  • Record two live programs at the same time
  • Record a live program while watching another live program
  • Record two live programs while watching another recorded program
• Wireless Phone Jack support

Connectivity

Front Panel

(1) USB 2.0 port
(1) Smart Card Slot
IR Blast and Receive

Back Panel

(2) Satellite antenna inputs, blue F-connector
(1) TV antenna/cable input for digital off-air broadcasts, black F-connector
UHF remote antenna input
3-prong power cord
(1) HDMI output (HDTV TV1)
(1) Set Y/Pb/Pr High-Definition Component analog output (HDTV TV1)
(1) TV Antenna / cable input (with MT2 OTA Module)
(2) Set RCA-type audio/video outputs (SDTV TV1, TV2)
(1) Optical Dolby Digital/PCM digital output (TV1)
(1) Shared modulated TV Set stereo output (TV1, TV2) ch.21-69 Air, ch.73-125 Cable
(1) Telephone Jack; may not work properly with some VoIP systems (broadband phone)
(1) USB 2.0 port
(1) Ethernet port

Cables and Accessories

Standalone List

(1) 20.0 IR Remote
(1) 21.0 IR/UHF Pro Remote
(1) UHF Antenna
(1) Y/Pb/Pr 3-Wire Cable (red, blue, green) (6 ft) (1) RCA 3-Wire Cable (red, white, yellow) (8 ft)
(1) RJ-11 Telephone Cable (25 ft)
(1) 15 db Attenuator
(8) 1.5V AAA Battery