• Select the on-screen message or issue that you need assistance with
• Go to the receiver's remote home page
• Use interactive receiver menus
• Research information on additional equipment
• Learn How To's
• View installation information
• Find additional receiver features and information

Receiver Features

EPG Functions

Channel Surfing Enhancements Explain

Customers can select to skip "DishHOME" loading if they pass by channel 100. A loading confirmation option appears when customers select this channel. While channeling up/down the receiver will skip the "Must Carry" slate channels if the customer does not have a second dish.

DishHOME Interactive TV with Customer Support Channel Explain

DishHOME is the way to instantly access all that DishHOME Interactive TV has to offer. By accessing DishHOME from channel 100 or in the Main Menu, the best of interactive television is at your fingertips.

Electronic Program Guide Explain

Two Electronic Program Guide display options, Full-Screen EPG and Picture-in-Guide EPG.
Page-At-A-Time Scrolling in EPG. Instantaneous current and next program extended information. Retrieves up to 48 hours of information with quick access. The entire guide will update every four hours when in Standby.
Press GUIDE for (next list)" is displayed under the list name with the date and time.

Extended Browse Feature Explain

Press the Browse button once to see present and next program schedule. Continue to press the right arrow button to go further into the stored program schedule. Press the Info button for extended program information.

HD Channel Mapdown Explain

HD Mapdown is a default feature that can be disabled if desired. Similar to Local Channels, HD channels will be mapped down in the EPG lined up with the SD channel. For example, ESPN HD will display as 140 ESPHD with the HD logo, and standard ESPN will display as 140 ESPN without a logo. When both SD and HD channels are available, entering a channel number on the remote control automatically selects the HD channel.

Instant Program Information

Local DMA Channel Mapping Explain

Local DMA Channels are in the same channel number range as their off-air signal.

Local Link Explain

Local off-air channels seamlessly mapped with DISH Network satellite programming. Choose to display off-air local channels or those provided by DISH Network from Menu-6-1-5-Display Opts.

Off-air Analog Pass-Thru Explain

When the receiver is powered on, it displays digital off-air local channels only. When the receiver is powered off, it will allow analog off-air channels to pass through the receiver.

Off-air Channel Scan Explain

Scan or manually enter a digital over-the-air channel up to 99 when the receiver is set to "Off Air" in the HDTV setup menu

Program Search Explain When customers enter the search function the title of the program they are currently viewing will appear in the search text field. Customers have the option to search by program title or for key words within the extended program information and description.

• Use the # (pound) key. The current program's title will be filled in. You can use that to search or clear it and type in another name.
• Go to Menu, Themes & Search, Search. The keywords can be entered with your remote control alpha-numeric keys (cell-phone style) or using the right/left/up/down blue arrow buttons and Select to access the on-screen keyboard.

TV Enhancements Explain

TV Enhancement is an icon or text message box notifying the customer that there is interactive content available.

Menu Functions

Alternative language and Descriptive Video support Explain

Descriptive Video is an audio narration, which provides the listening audience with descriptions of scenes, settings, costumes and body language in the natural pauses of dialogue or songs. It is being offered as a service for the visually impaired.

Caller ID with history Explain

Displays caller information on the TV screen. Must have a phone line plugged in and a subscription with the local telephone company. Will show on a VCR tape if information pops up while recording.

Closed Caption support (not available on some HD content)

Customer Support Application Explain

The Customer Support Application is an interactive tool that allows you to add channels, view billing statements, make a payment, read frequently asked questions, troubleshoot issues, and read important information. This application is accessed through DishHOME.

DISH CD Music Song Titling

Event Timer Explain

Tells VCR to record, automatically tunes into a pre-programmed channel when it starts, or gives you an on-screen reminder of a designated program's starting time.

Favorites Lists Explain

120 channels distributed among 4 user defined lists allows customers to view guide information for only those channels that set in the Favorite List. All Sub, All HD, and All Chan lists.

Hide Lock Channels Explain

The Hide Lock Channels option allows customers to hide locked channels from the EPG.

Parental Control Locks Explain

V-chip technology for Parental Control based on ratings and content. Separate locks are available for adult and PPV.

Pay-Per-View purchase summary

Theme categories for program selection

Transparent Info Banner Explain

A transparent Info Banner provides on-screen channel and program info.

HD/SD Aspects

• Delivers high-definition and standard-definition programming. Explain

  High-definition content can be viewed using HD outputs, or HD content is automatically down-converted for viewing using SD outputs.
  Standard-definition can be viewed using SD outputs, or SD content is automatically upconverted for viewing using HD outputs.

• HDTV Digital Audio/Video output. Explain

  Allows you to display programming on high-definition television monitors.

• Five methods to adapt a non-HD 4:3 image to a 16:9 HDTV screen. Explain Manipulates a 4:3 image to fill the screen simply by toggling the asterisk button on the remote control. The Page Up adjusts HD and Page Down adjusts SD settings.
  • Zoom - Proportionally expands the non 16:9 image horizontally and vertically to fill the 16:9 screen.
  • Stretch - Expands the non 16:9 image horizontally to fill the 16:9 screen
  • Partial Zoom - A hybrid of the Zoom and Stretch modes that minimizes cropping effect of the zoom mode and image distortion of the stretch mode.
  • Normal - each side of a 4:3 image can be masked with black bars
  • Gray bars - each side of a 4:3 image can be masked with gray bars
• High-definition component video output (Y/Pb/Pr). Explain

  The most widely used HDTV video interface.

• Integrated 8VSB off-air digital tuner. Explain

  For reception of off-air digital broadcasts (including high-definition). Disabled unless the receiver has activated DISH Network programming.

• Integrated Enhanced HD tuner for viewing of expanded high-definition and standard-definition programming.
• Supports all 18 ATSC (8VSB) input formats. Explain

  Outputs 480p, 720p and 1080i HDTV resolutions in addition to 480i SDTV resolutions. 1080i and 720p HDTV formats represent the ultimate in picture quality offered by our HDTV standard. This receiver does not currently support 1080p. Instead, use 720p for fast action, or 1080i for other programming.

Technical Aspects

• 4.1 IR Universal Remote (1)
• Front Panel Buttons (5) Explain

  Power, System Info, Up, Down, Select

• Front Panel Lights (1) Explain

  Power (green)

• IR Blaster Explain

  Sends an infrared command to VCR to record programmed shows.

• Low Battery Indicator Explain

  
  If the remote control batteries are low, a small “Low Battery” text indicator appears in the view banner whenever the view banner is displayed.

• MPEG-4 and MPEG-2 compliant Explain

  Method to compress digital signals. This way, the amount of information that has to be sent decreases. MPEG is a compression method. Thanks to this compression, it is possible to combine several channels onto one satellite transponder.

• Power supply draw: 0.15 - 1.25 amps, average 0.25 amps; 15 - 230 watts, average 60 watts, exact on back panel
• Smart Card door (a Smart Card is not used; Smart Card technology is built into the receiver)
• Software upgrades via satellite
• Software Version Control Explain

  Software Version Control will allow some receivers to self-maintain their software version.

• Standby Reset Explain

  Standby Reset helps to reduce problems by clearing errors encountered over the previous 24 hours.

• Super Diagnostics Explain

  Super Diagnostics allows faster access to important system information and settings. Press Menu - Menu to access System Info 1. Hot Key explanations are available under How To.

• SuperDISH support
• System Information available at a button push Explain

  Press the Sys Info button on the receiver.

• Wireless Phone Jack support

Connectivity

Back Panel
3-prong power cord
(1) Satellite antenna input, blue F-connector
(1) Telephone Jack; may not work properly with some VoIP systems (broadband phone)
(1) TV antenna/cable input, black F-connector
(1) HDTV Digital Audio/Video output (HDTV TV1)
(1) Set Y/Pb/Pr High-definition Component output (HDTV)
(1) Dolby Digital/PCM digital optical output
(1) S-Video Output (SDTV)
(1) Set RCA-type audio/video output (SDTV)
(1) Modulated TV Set output
(1) USB 2.0 port
(1) Ethernet port (211 ONLY)
* Both SD and HD outputs are active at the same time.

Cables and Accessories

Standalone List

(4) 1.5V AAA Battery
(1) 3.2 IR Universal Remote
(1) Y/Pb/Pr 3-Wire Cable (red, blue, green) (6 ft)
(1) RCA 3-Wire Cable (red, white, yellow) (8 ft)
(1) RJ-11 Telephone Cable (25 ft)
(1) S-Video Cable (8 ft)