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DISH Network
1.888.825.2557
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Select Error
Top 5 Issues
002
015
004
013
005
All Issues
Attention
Enter Password
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Select Symptom
Top 5 Issues
Signal Loss, Intermittent
Missing Channels
Video Black, Blue, None, Snow
Info Not Available
Authorization New Activations
All Issues
Audio Dolby Digital Loss
Audio Low
Audio None
Audio Out of Sync
Audio Distorted
Authorization EPG Red
Authorization Missing Channels
Authorization New Activations
Authorization Programming Add
Blackouts
Caller ID
Channels Change On Own
Closed Caption
DVR / Event Timers
DVR Loss of Functions
DVR Loss of Recordings
DVR Recordings Corrupted
EPG Incorrect Info
EPG Incorrect Time
Fan Doesn't Run
Hard Drive Clicks
Hard Drive Spins When Off
Info Banner Popup (random)
Info Not Available
Local Channel Mapdown Missing
Missing Channels
Missing Distant Network Channels
No Signal/Unusable Signal (TV)
Off-Air Analog
Off-Air Color Bars
Off-Air Digital
Password Forgot
Phone Line Problems
Power None
Power On & Off
PPV Downloading
PPV Ordering
Receiver Locked Up
Receiver Overheating
Retrieving Information
Screen Saver Locked Up
Screen Saver Recorded
Signal Loss, Intermittent
Signal Loss, Low
Sluggish / Intermittent Response
Software Initial Download
Software Upgrading
System Info Locked Up
Video Black, Blue, None, Snow
Video Black Screen W/Banner
Video Black Square on Screen
Video Black & White
Video Display Settings
Video Distorted (Poor Quality)
Video Frozen Screen
Video Intermittent Black Screen
Video Pixels, Blocks, Audio Pops
Wireless Phone Jack
Select How To
Adding Local Off-Air
Closed Captioning
DVR Modes
DVR Recording
Extend UHF Remote Range
Grounding the System
Inactivity Standby
Picture in Picture (PIP)
PPV Ordering
Record to PocketDISH
Search
Safe Mode
Setting Alternate Audio
Setting Caller ID
Setting Event Timers
Setting Favorite Lists
Setting Locks
Sling Media
Interactive Menus
Receiver Images
Current Software
User Guide (5MB)
INSTALL
921 to LCD Monitor
921 W/ VCR to HD Monitor
Off-air Antenna
With VCR/DVD
DVI Cable
RCA Cable
S-Video Cable
Y/Pb/Pr Cable
Without VCR/DVD
DVI Cable
RCA Cable
S-Video Cable
Y/Pb/Pr Cable
DISH PLAYER-DVR 921
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