TROUBLESHOOTING

Select On Screen Message Top 5 Issues      002      004      005      013      015 All Issues Attention Attention DishCOMM Enter Password Free Preview Interruption Payment Error Transfer Progress Warning Adult Content Warning Adult Content Unlock 001 002 002 Q-Box 003 004 005 005 Q-Box 006 007 008 009 010 011 012 013 013 Q-Box 014 014 Q-Box 015 015 Q-Box 016 016 Q-Box 017 018 020 022 022 Q-Box 023 023 Q-Box 024 024 Q-Box 025 025 Q-Box 026 026 Q-Box 028 028 Q-Box 029 030 031 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 055 056 057 058 059 060 061 062 063 064 065 066 067 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 103 104 105 105 Q-Box 106 107 108 120 120 Q-Box 122 124 128 128 Q-Box 129 129 Q-Box 151 153 155 301 302 303 303 Q-Box 307 308 309 310 311 312 314 315 316 317 318 319 320 321 323 324 325 326 327 328 329 330 331 332 333 336 338 342 343 344 345 346 347 349 350 351 355 356 362 363 371 378 500 501 502 502 Q-Box 503 504 505 507 508 513 514 520 526 527 530 530 Q-Box 531 532 534 587 588 590 599 738 739 742 756 760 761 764 765 769 770 779 780 787 788 789 833 834 835 838 840 841 842 843 845 847 848 850 851 852 853 854 855 857 858 860 862 863 864 865 866 867 868 869 871 873 874 875 876 877 878 886 887 888 889 891 892 893 896 898 899 900 901 902 904 906 908 910 911 912 913 914 920 921 922 923 930 931 932 933 935 937 938 939 940 941 943 944 963 05A1 0551 1038 1088 1111 1268 1288 9205 01 02 03 04 05 06 07 E021 E022 E023 E024 E025 E026 E027 E028 E029 E030 E205 E217 E300 E301 E302 E303 E304 E305 E306 E307 E308 E309 E321 E322 E323 E324 E325 E326 E327 E328 E365 EA01 EA02 EA03 EA04 EA05 EA06 EA07 EA08 EA09 EA10 EA12 EA13 EA14 EA15 EA21 EA22 EA23 EA25 EA26 EA29 EA31 EA32 EA35 EA36 EA37 EA38 EA39 EA40 EA45 EA46 EA47 EA48 EA49 EA50 EA51 EA52 EA53 EA54 EA55 EA56 EA57 EA58 EA59 EA61 EA62 EA65 EA66 EA67 EA68 EA69 EA70 EA72 EA81 EA86 EA87

Select Symptom Top 5 Issues      Signal Loss, Intermittent      Missing Channels      Video Black, Blue, None, Snow      Info Not Available      Authorization New Activations All Issues Audio Distorted Audio Dolby Digital Loss Audio Low Audio None Audio Out of Sync Audio Same on Both TVs Authorization EPG Red Authorization EPG Red Q-Box Authorization Missing Channels Authorization Missing Channels Q-Box Authorization New Activations Authorization New Activations Q-Box Authorization Programming Add Authorization Programming Add Q-Box Blackouts Caller ID Channels Change On Own Closed Caption DishCOMM, Blank Network Screen DishCOMM, Can’t Add Equipment DishCOMM, Intermittent Problems DishCOMM, Main Receiver Offline DishCOMM, Off-line DishHOME CSA DishHOME CSA Q-Box DishHOME Missing DishHOME Missing Q-Box DishHOME Troubleshooting DishHOME Troubleshooting Q-Box DOD Downloading DOD Ordering DVR Loss of Functions DVR Loss of Recordings DVR Recordings Corrupted DVR Timers DVR Timers Q-Box EPG Incorrect Info EPG Incorrect Time Fan Doesn't Run Hard Drive Clicks Hard Drive Spins When Off Info Banner Popup (random) Info Not Available Info Not Available Q-Box Local Channel Mapdown Missing Missing Channels Missing Channels Q-Box Missing Distant Network Channels Missing Distant Network Channels Q-Box No Signal/Unusable Signal (TV) Off-Air Analog Off-Air Color Bars Off-Air Digital/HD Antenna Password Forgot Phone Line Problems Picture in Picture PocketDISH Not Recognized PocketDISH Transfer Locked Up PocketDISH Transfer Partial Power None Power On & Off PPV Downloading PPV Ordering Programming Access Fee Added Incorrectly Receiver Locked Up Receiver Overheating Remote Changes Both TV1 and TV2 Retrieving Information Retrieving Information Q-Box Screen Saver Locked Up Screen Saver Recorded Signal Loss, Intermittent Signal Loss, Intermittent Q-Box Signal Loss, Low Signal Loss, Low Q-Box Sluggish / Intermittent Response Software Initial Download Software Initial Download Q-Box Software Upgrading Software Upgrading Q-Box System Info Locked Up Video Black, Blue, None, Snow Video Black Screen W/Banner Video Black Screen W/Banner Q-Box Video Black Square on Screen Video Black & White Video Display Settings Video Distorted Video Frozen Screen Video Frozen Screen Q-Box Video Intermittent Black Screen Video Intermittent Black Screen Q-Box Video Pixels, Blocks, Audio Pops Video Pixels, Blocks, Audio Pops Q-Box Video, Same on Both TVs Wireless Phone Jack

Interactive Menus
Receiver Images
User Guide (36MB)

HOW TO
Add Channels
Changing the Guide Display
Connect to PocketDISH Analog
Connect to PocketDISH Digital
DOD Ordering
DVR Deleting
DVR Modes
DVR Recording
Extend UHF / UHF Pro Remote Range
Grounding the System
Inactivity Standby
Interactive Features
Multimedia Transfer
Picture in Picture (PIP)
PPV Ordering
Record Plus
Search
Setting Alternate Audio
Setting Caller ID
Setting Timers
Setting Favorite Lists
Setting Locks
Setting Single/Dual User Mode
Super Diagnostics
Transfer to PocketDISH
Transfer from PocketDISH
Transponders & Channels
TV Entertainment
The Weather Channel

INSTALL
Azimuth/Elevation
Dish Exploded View
Elevation Angle
Off-air Antenna
Plumb Mast
Skew Angle
DP34 and Diplexers
Diplexers, Off-Air/CATV & SHN
TV1, TV2 W/Off-Air/CATV & SHN
DPP Twin W/Diplexers
DPP Twin W/Off-Air/CATV
DPP 44 W/Diplexers
DPP 44 W/Diplexers 2DT
DP Twin W/Off-Air/CATV, SHN
DPP 44 W/Diplexers, 2DT W/AMO
TV2, Existing Coaxial Cable
TV2, Diplexers
TV2, Diplexers & Off-Air CATV
TV2, 2 Dual Tuner Receivers
TV2, DP34 Switch & Diplexers
With VCR, Coax Cable
With VCR, RCA Cable
With VCR, S-Video Cable
Without VCR, Coax Cable
Without VCR, RCA Cable
Without VCR, S-Video Cable