DISH Network - 1.888.825.2557
DISH Network
1.888.825.2557
Order Dish Now
My Account
TV Schedule
Pay-Per-View
Entertain
Support
Login
Register
Residential Buildings and Businesses
Packages
English Programming
Spanish Programming
Local Channels
Pre-Paid
Programming
Learn More
Premiums
HBO
Starz
Showtime
Cinemax
Playboy
Other Programming
Adult
Outdoor
Baby First
Bloomberg
Veria
RFDTV
Bridges
Sports
Sports Pack
ESPN Game Plan
ESPN Full Court
MLB Extra Innings
NBA League Pass
NHL Center Ice
MLS Direct Kick
Setanta Sports
College Sports
Regional Sports
Big 10 Sports
Games in Your Area
FAQ
International
African
Arabic
Armenian
Chinese
Filipino
French
German
Greek
Israeli
Italian
Japanese
Korean
Pan-European
Polish
Portuguese
Russian
South Asian
Hindi
Gujarati
Bangla
Kannada
Malayalam
Punjabi
Tamil
Telugu
Ukrainian
Urdu
Vietnamese
Receivers
DVR Receivers
HD Receivers
Standard Definition Receivers
TV Anywhere
Sling
FAQ
HOME
RECEIVERS
REMOTES
CONTACT US
TROUBLESHOOTING
Select Error
Top 5 Issues
002
004
005
013
015
All Issues
Attention Mode
Attention Upgrade
Enter Password
Free Preview
Interruption
Payment Error
001
002
002 Q-Box
003
004
005
005 Q-Box
006
007
008
009
010
011
012
013
013 Q-Box
014
014 Q-Box
015
015 Q-Box
016
016 Q-Box
017
018
019
020
021
022
022 Q-Box
023
023 Q-Box
024
024 Q-Box
028
028 Q-Box
029
030
031
032
034
035
036
037
038
039
040
041
042
043
044
045
046
047
048
055
056
057
058
059
060
061
061 Q-Box
062
063
064
065
066
067
068
069
070
071
072
073
074
075
076
077
078
079
080
081
082
083
084
085
086
087
088
089
090
091
092
093
094
095
103
104
105
105 Q-Box
106
107
108
118
120
120 Q-Box
121
123
128
128 Q-Box
129
129 Q-Box
151
153
155
301
303
303 Q-Box
318
330
331
342
343
344
345
347
349
356
362
363
371
378
427
428
513
514
739
756
763
764
765
766
784
833
834
835
886
887
891
908
953
954
955
956
957
958
959
963
970
973
974
975
983
989
9205
E205
E217
E300
E301
E302
E303
E303 Q-Box
E304
E305
E306
E307
E308
E309
E321
E322
E323
E324
E325
E326
E327
E328
E365
EA01
EA02
EA03
EA04
EA05
EA06
EA07
EA08
EA09
EA10
EA12
EA13
EA14
EA15
EA21
EA22
EA23
EA25
EA26
EA29
EA31
EA32
EA35
EA36
EA37
EA38
EA39
EA40
EA45
EA46
EA47
EA48
EA49
EA50
EA51
EA52
EA53
EA54
EA55
EA56
EA57
EA58
EA59
EA61
EA62
EA65
EA66
EA67
EA68
EA69
EA70
EA72
EA81
EA86
EA87
Select Symptom
Top 5 Issues
Signal Loss, Intermittent
Missing Channels
Video Black, Blue, None, Snow
Info Not Available
Authorization New Activations
All Issues
Audio Dolby Digital Loss
Audio Low
Audio None
Audio Out of Sync
Audio Distorted
Authorization EPG Red
Authorization EPG Red Q-Box
Authorization Missing Channels
Authorization Missing Channels Q-Box
Authorization New Activations
Authorization New Activations Q-Box
Authorization Programming Add
Authorization Programming Add Q-Box
Blackouts
Caller ID
Channels Change On Own
Closed Caption
Delinquent Text Message
DishCOMM, Blank Network Screen
DishCOMM, Can’t Add Equipment
DishCOMM, Intermittent Problems
DishCOMM, Main Receiver Offline
DishCOMM, Off-line
DishHOME CSA
DishHOME CSA Q-Box
DishHOME Missing
DishHOME Missing Q-Box
DishHOME Troubleshooting
DishHOME Troubleshooting Q-Box
EPG Incorrect Info
EPG Incorrect Time
Event Timers
Info Banner Popup (random)
Info Not Available
Info Not Available Q-Box
Local Channel Mapdown Missing
Missing Channels
Missing Channels Q-Box
Missing Distant Network Channels
Missing Distant Network Channels Q-Box
No Signal/Unusable Signal (TV)
Off-Air Analog
Off-Air Color Bars
Off-Air Digital/HD Antenna
Password Forgot
Phone Line Problems
Power None
Power On & Off
PPV Downloading
PPV Ordering
Receiver Locked Up
Retrieving Information
Retrieving Information Q-Box
Screen Saver Locked Up
Signal Loss, Intermittent
Signal Loss, Intermittent Q-Box
Signal Loss, Low
Signal Loss, Low Q-Box
Sluggish / Intermittent Response
Software Initial Download
Software Initial Download Q-Box
Software Upgrading
Software Upgrading Q-Box
System Info Locked Up
Video Black, Blue, None, Snow
Video Black Screen W/Banner
Video Black Screen W/Banner Q-Box
Video Black Square on Screen
Video Black & White
Video Display Settings
Video Distorted (Poor Quality)
Video Frozen Screen
Video Frozen Screen Q-Box
Video Intermittent Black Screen
Video Intermittent Black Screen Q-Box
Video Pixels, Blocks, Audio Pops
Video Pixels, Blocks, Audio Pops Q-Box
Wireless Phone Jack
Select How To
Adding Local Off-Air
Adult Guard
Changing the Guide Display
Channel Map-Down
Extend UHF Remote Range
Grounding the System
Inactivity Standby
Interactive Features
PPV Ordering
Setting Alternate Audio
Setting Caller ID
Setting Event Timers
Setting Favorite Lists
Setting Parental Controls
Sling Media
Super Diagnostics
The Weather Channel
ViP 211 Receiver Image
DISH 411 Receiver Image
Current Software
Interactive Menus
User Guide (19MB)
INSTALL
Off-air Antenna
Q-Box w/ Single Tuner
211/411 to LCD Monitor
Off-air Antenna
With VCR/DVD
HDMI Cable
Component Cable
RCA Cable
Without VCR/DVD
HDMI Cable
Component Cable
RCA Cable
ViP 211 / DISH 411
Login
DISH NetworkDISH Network