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TROUBLESHOOTING

Select Error Top 5 Issues      002      004      005      013      015 All Issues Attention 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 028 029 030 031 055 056 057 058 059 060 061 062 063 064 065 066 067 072 073 074 075 076 077 078 079 081 082 083 084 085 086 088 089 090 091 092 093 094 095 103 104 105 106 107 108 118 120 127 128 129 151 153 155 330 331 347 349 356 357 358 359 360 361 362 378 801 837 887 987 988 989

Select Symptom Top 5 Issues      Signal Loss, Intermittent      Missing Channels      Video Black, Blue, None, Snow      Info Not Available      Authorization New Activations All Issues Audio Low Audio None Audio Out of Sync Audio Distorted Authorization EPG Red Authorization Missing Channels Authorization New Activations Authorization Programming Add Blackouts Channels Change On Own Closed Caption Delinquent Text Message EPG Incorrect Info EPG Incorrect Time Info Banner Popup (random) Info Not Available Local Channel Mapdown Missing Missing Channels No Signal/Unusable Signal (TV) Off-Air Color Bars Password Forgot Problem with Modem Detected Power None Power On & Off PPV Downloading PPV Ordering Receiver Locked Up Recording Retrieving Information Service Mode Signal Loss, Intermittent Signal Loss, Low Sluggish / Intermittent Response Software Initial Download Software Upgrading System Info Locked Up Video Black, Blue, None, Snow Video Black Screen W/Banner Video Black Square on Screen Video Black & White Video Distorted (Poor Quality) Video Frozen Screen Video Intermittent Black Screen Video Pixels, Blocks, Audio Pops Wireless Phone Jack

Select How To Adult Guard Extend UHF Remote Range Grounding the System PPV Ordering Setting Alternate Audio Setting Favorites Lists Setting Internal Volume Setting Locks Sling Media

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