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TROUBLESHOOTING

Select Error Top 5 Issues      002      004      005      013      015 All Issues Attention Enter Password Free Preview Interruption Payment Error Warning 001 002 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 028 029 030 031 032 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 055 056 057 058 059 060 061 062 063 064 065 066 067 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 103 104 105 106 107 108 120 122 124 127 128 129 151 153 155 301 303 318 330 331 342 343 344 345 347 349 356 358 359 360 361 362 363 371 378 380 403 501 502 503 504 507 510 513 514 529 530 587 588 590 738 742 744 755 756 764 765 766 784 801 833 834 835 836 837 886 887 890 891 894 900 901 902 904 908 926 943 963 966 981 987 988 989 9205 E021 E022 E023 E024 E025 E026 E027 E028 E029 E030 E205 E217 E300 E301 E302 E303 E304 E305 E306 E307 E308 E309 E321 E322 E323 E324 E325 E326 E327 E328 E365 EA01 EA02 EA03 EA04 EA05 EA06 EA07 EA08 EA09 EA10 EA12 EA13 EA14 EA15 EA21 EA22 EA23 EA25 EA26 EA29 EA31 EA32 EA35 EA36 EA37 EA38 EA39 EA40 EA45 EA46 EA47 EA48 EA49 EA50 EA51 EA52 EA53 EA54 EA55 EA56 EA57 EA58 EA59 EA61 EA62 EA65 EA66 EA67 EA68 EA69 EA70 EA72 EA81 EA86 EA87 EA88

Select Symptom Top 5 Issues      Signal Loss, Intermittent      Missing Channels      Video Black, Blue, None, Snow      Info Not Available      Authorization New Activations All Issues Audio Distorted Audio Dolby Digital Loss Audio Low Audio None Audio Out of Sync Audio Same on Both TVs Authorization EPG Red Authorization Missing Channels Authorization New Activations Authorization Programming Add Blackouts Broadband Connectivity Issues Caller ID Channels Change On Own Closed Caption DishCOMM, Blank Network Screen DishCOMM, Can’t Add Equipment DishCOMM, Intermittent Problems DishCOMM, Main Receiver Offline DishCOMM, Off-line DishHOME CSA DishHOME Missing DishHOME Troubleshooting EPG Incorrect Info EPG Incorrect Time Event Timers Info Banner Popup (random) Info Not Available Local Channel Mapdown Missing Missing Channels No Signal/Unusable Signal (TV) Off-Air Color Bars Off-Air Digital/HD Antenna Password Forgot Programming Access Fee Added Incorrectly Problem with Modem Detected Picture in Picture Power None Power On & Off PPV Downloading PPV Ordering Receiver Locked Up Remote Changes Both TV1 and TV2 Retrieving Information Screen Saver Locked Up Screen Saver Recorded Signal Loss, Intermittent Signal Loss, Low Sluggish / Intermittent Response Software Initial Download Software Upgrading System Info Locked Up Video Black, Blue, None, Snow Video Black Screen W/Banner Video Black Square on Screen Video Black & White Video Display Settings Video Distorted (Poor Quality) Video Frozen Screen Video Intermittent Black Screen Video Pixels, Blocks, Audio Pops Video, Same on Both TVs Wireless Phone Jack

Select How To Adding Local Off-Air Closed Caption DISH Remote Access DISH Remote Access — Mobile Extend UHF Remote Range Grounding the System Inactivity Standby Interactive Features Picture in Picture (PIP) PPV Ordering Search Setting Alternate Audio Setting Caller ID Setting Event Timers Setting Favorite Lists Setting Locks Setting Single/Dual Mode Sling Media Super Diagnostics The Weather Channel

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CONNECTIVITY

• Overview
• DishCOMM Modem
• Home Network
• HomePlug / SlingLink
• Phonex Easy Jack 2
• Wireless Modem Jack

INSTALL

• 222k to LCD Monitor
• Off-air Antenna
• DP34 and Diplexers
• Diplexers, Off-Air/CATV & SHN
• TV1, TV2 W/Off-Air/CATV & SHN
• DPP Twin W/Diplexers
• DPP Twin W/Off-Air/CATV
• DPP 44 W/Diplexers
• DPP 44 W/Diplexers 2DT
• DP Twin W/Off-Air/CATV, SHN
• DPP 44 W/Diplexers, 2DT W/AMO
• Home Network Install Guide
• TV2, Existing Coaxial Cable
• TV2, Diplexers
• TV2, Diplexers & Off-Air CATV
• TV2, 2 Dual Tuner Receivers
• TV2, DP34 Switch & Diplexers
• With VCR/DVD
  • RCA Cable
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• Without VCR/DVD
  • RCA Cable
  • HDMI Cable
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ViP 222k

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