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TROUBLESHOOTING

Select Error Top 5 Issues      002      004      005      013      015 All Issues Enter Password Free Preview Outage Payment Error 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 028 029 030 031 032 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 055 056 057 058 059 060 061 062 063 064 065 066 067 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 103 104 105 106 107 108 120 122 124 127 128 129 151 153 155 301 303 330 331 342 343 344 345 347 349 356 358 359 360 361 362 363 371 378 743 744 835 887 987 988 989 9205 E070 E205 E215 E217 E300 E301 E302 E303 E304 E305 E306 E307 E308 E309 E321 E322 E323 E324 E325 E326 E327 E328 E365 EA01 EA02 EA03 EA04 EA05 EA06 EA07 EA08 EA09 EA10 EA12 EA13 EA14 EA15 EA21 EA22 EA23 EA25 EA26 EA29 EA31 EA32 EA35 EA36 EA37 EA38 EA39 EA40 EA45 EA46 EA47 EA48 EA49 EA50 EA51 EA52 EA53 EA54 EA55 EA56 EA57 EA58 EA59 EA61 EA62 EA65 EA66 EA67 EA68 EA69 EA70 EA72 EA81 EA86 EA87 EA88

Select Symptom Top 5 Issues      Signal Loss, Intermittent      Missing Channels      Video Black, Blue, None, Snow      Info Not Available      Authorization New Activations All Issues Audio Low Audio None Audio Out of Sync Audio Distorted Authorization EPG Red Authorization Missing Channels Authorization New Activations Authorization Programming Add Blackouts Caller ID Channels Change On Own Closed Caption DishHOME CSA DishHOME Missing DishHOME Troubleshooting EPG Incorrect Info EPG Incorrect Time Event Timers Info Banner Popup (random) Info Not Available Local Channel Mapdown Missing Missing Channels\ No Signal/Unusable Signal (TV) Off-Air Color Bars Password Forgot Phone Line Problems Power None Power On & Off PPV Downloading PPV Ordering Receiver Locked Up Retrieving Information Signal Loss, Intermittent Signal Loss, Low Sluggish / Intermittent Response Software Initial Download Software Upgrading System Info Locked Up Video Black, Blue, None, Snow Video Black Screen W/Banner Video Black Square on Screen Video Black & White Video Distorted (Poor Quality) Video Frozen Screen Video Intermittent Black Screen Video Pixels, Blocks, Audio Pops Wireless Phone Jack

Select How To Changing the Guide Display Extend UHF Remote Range Grounding the System Interactive Features PPV Ordering Search Setting Alternate Audio Setting Caller ID Setting Event Timers Setting Favorite Lists Setting Internal Volume Setting Locks Sling Media Super Diagnostics The Weather Channel

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CONNECTIVITY

• Overview
• Phonex Easy Jack 2
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INSTALL

• Off-air Antenna
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DISH 111

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