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1.888.825.2557
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TROUBLESHOOTING
Select Error
Top 5 Issues
002
015
004
013
005
All Issues
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009
010
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331
347
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356
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887
989
Select Symptom
Top 5 Issues
Signal Loss, Intermittent
Missing Channels
Video Black, Blue, None, Snow
Info Not Available
Authorization New Activations
All Issues
Audio Low
Audio None
Audio Out of Sync
Audio Distorted
Authorization EPG Red
Authorization Missing Channels
Authorization New Activations
Authorization Programming Add
Blackouts
Channels Change On Own
Closed Caption
EPG Incorrect Info
EPG Incorrect Time
Info Banner Popup (random)
Info Not Available
Missing Channels
Missing Distant Network Channels
No Signal/Unusable Signal (TV)
Off-Air Color Bars
Password Forgot
Phone Line Problems
Power None
Power On & Off
PPV Downloading
PPV Ordering
Receiver Locked Up
Recording
Retrieving Information
Signal Loss, Intermittent
Signal Loss, Low
Sluggish / Intermittent Response
Software Initial Download
Software Upgrading
System Info Locked Up
Video Black, Blue, None, Snow
Video Black Screen W/Banner
Video Black Square on Screen
Video Black & White
Video Distorted (Poor Quality)
Video Frozen Screen
Video Intermittent Black Screen
Video Pixels, Blocks, Audio Pops
Wireless Phone Jack
Select How To
Adult Guard
Extend UHF Remote Range
Grounding the System
PPV Ordering
Setting Alternate Audio
Setting Internal Volume
Setting Locks
Sling Media
Receiver Images
Interactive Receiver Menus
Current Software
INSTALL
Off-air Antenna
With VCR, Coax Cable
With VCR, RCA Cable
Without VCR, Coax Cable
Without VCR, RCA Cable
1000
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